POLICIES AND FEES

REGISTRATION & NOTEBOOK: A nonrefundable yearly fee of $75 for registration and $12 for the Coppell Conservatory Assignment and Practice Notebook is due at time of enrollment.

TUITION: The value of the year’s tuition is divided into twelve (12) equal monthly installments. Although the number of lessons varies from month to month, the monthly tuition remains unchanged. All payments are due on the 1st of the month. You will receive a monthly statement itemizing additional fees for music, materials, festivals, contests, etc. Payments may be made by credit card, or via ACH draft. All credit card payments are subject to a $6 processing fee for each transaction. Make all payments payable to Coppell Conservatory.

LATE PAYMENT/INSF: All invoices are due on the 1st of each month. A Late Fee of $35 will be assessed for payments received after the 7th of the month. In addition, if payment is not received by the second lesson of a month, the student will not receive that lesson and will be asked to wait in the lobby for the parent or caretaker. The student’s lessons will be discontinued until the full payment has been received. INSF or declined payments will be assessed a $25+1% re-processing fee.

SCHEDULE: The Coppell Conservatory calendar year runs from mid-August through August of the subsequent year and consists of 42 teaching weeks. If additions or revisions are made to the schedule during the year, they will be prominently displayed on bulletin boards and on the Coppell Conservatory website, and/or additional handouts and mailings will be made.

ONLINE POLICY: There may be changes from in-person to online due to illness of a teacher, inclement weather, or other undefined reasons during the 2026-2027 school year, at the discretion of Coppell Conservatory.

COMMUNICATION: All communication for lessons, events and classes shall be conducted through the front office and administrative team. Lesson changes, absences, event questions and any other concerns should be directed to our administrative staff via email, phone call, or in person. Teacher/Parent communication will be through email only. Staff members are prohibited from texting on personal devices anyone within the studio. All communication regarding lessons, tuition, closures or other studio information will be sent out via email. Urgent notifications for inclement weather will also be sent via text messaging.

MAKE-UP LESSONS: We offer TWO options for makeup lessons during the Fall and Spring semesters.

1. Lessons may be conducted virtually at your assigned lesson time rather than in person if a student is feeling under the weather, has transportation issues, there are weather-related travel concerns or other reasons to conduct a virtual lesson.
2. You may submit a video of your assignment being performed for your teacher to view and provide feedback and further instruction back to you if you are unable to attend your lesson in person or online at your assigned lesson time. All videos must be submitted to the office by 3 pm for Monday-Friday lessons and before the lesson on Saturdays for virtual feedback.
3. Summer: We offer flexible rescheduling for all summer lessons with 24 hour provided notice.

INSTRUMENTS and METRONOMES: Please keep your instruments in good playing condition. Each student is expected to have a working metronome and to use it as the teacher requests.

WITHDRAWAL: If a student must withdraw, a 30-DAY WRITTEN NOTICE IS REQUIRED. If a 30-day written notice is not provided, the student is still responsible for the tuition to cover the 30-day period. Students who withdraw during the term and wish to re-enroll will be placed based on the availability at the time of re-enrollment.

Under certain conditions a student may be asked to discontinue music study at the Conservatory. Those conditions include but are not limited to the following: 1) nonpayment of tuition, 2) excessive absenteeism or tardiness, 3) nonparticipation in required events, 4) continued non-preparation of assignments, 5) consistent disruptive and/or inappropriate behavior. Parents will be advised, and the student will be placed on probation for 30 days. If at the end of that period the condition persists, lessons will be discontinued.

STAFF: As in Public Schools where students change teachers yearly with enthusiasm and anticipation, Coppell Conservatory students may, at times, be assigned to new teachers as our staff changes. Such changes have always been positive and offer students new learning perspectives.

Due to unexpected circumstances a teacher may need to be absent. The Coppell Conservatory will provide a highly qualified and experienced substitute who will ensure the proper continuity of students’ lessons. Coppell Conservatory staff are legally barred from teaching outside the Conservatory to any present or former students of the Conservatory; soliciting/seeking private instruction from Coppell Conservatory teachers is strictly prohibited.

PARENT VISITATION and CONFERENCES: Parents are welcome to observe the private lessons. Time is set aside each year for parents to visit with the staff on their children’s progress. Teachers will notify parents of the specific dates and times.

PHOTO/VIDEO RELEASE: By signing this agreement, you authorize Coppell Conservatory to use photos and videos taken at Coppell Conservatory events, lessons and community activities to be used for promotional and/or Conservatory use.

WAITING ROOM: The waiting area is provided as a courtesy to the students; it is expected that everyone wait quietly and not disturb ongoing lessons. Please drop off students no more than five minutes before the scheduled lesson time, and pick them up promptly. Parents are required to pick up their children within 5 minutes after the end of their lessons. Food, drinks, and roughhousing are not permitted in the waiting room or in any area of the school. Please advise your child not to go outside the Conservatory and to remain seated in the waiting room until a parent comes for them. Coppell Conservatory is not responsible for ensuring that any child remains on the premises. Parents agree to hold harmless, defend and indemnify Coppell Conservatory, its owners, and all its staff and instructors for any damages and injuries caused by their child to himself/herself and/or to other persons.

AGREEMENT: When you register for lessons, you will be asked to sign a document that you have read and that you agree to abide by the policies of The Coppell Conservatory as outlined above. This document will remain in effect as long as the student is enrolled at the Coppell Conservatory.

FURTHER INFORMATION: Further information about The Coppell Conservatory staff and programs, can be obtained by logging on to our website at: www.coppellconservatory.com